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Comstar Ambulance Billing Service Confirms Unauthorized Access Resulted in Data Breach Impacting Over 69,000 People | Console and Associates, P.C.

Recently, Comstar Ambulance Billing Service confirmed that an unauthorized party gained access to the company’s computer network resulting in a data breach that affected as many as 69,005 people. According to Comstar, the breach resulted in the names, dates of birth, driver’s license numbers, Social Security numbers and financial account information of affected individuals being compromised. On May 23, 2022, Comstar filed official notice of the breach and sent out data breach letters to all affected parties.

If you received a data breach notification, it is essential you understand what is at risk and what you can do about it. To learn more about how to protect yourself from becoming a victim of fraud or identity theft and what your legal options are in the wake of the Comstar data breach, please see our recent piece on the topic here.

What We Know About the Comstar Data Breach

Based on Comstar’s most recent filing, on around March 26, 2022, the company detected suspicious activity across its computer servers. In response, Comstar launched an investigation into the incident with the assistance of cybersecurity professionals. On April 21, 2022, this investigation confirmed that an unauthorized party gained access to the company’s servers. However, Comstar was unable to determine which data was actually viewed or if any data was retained by the unauthorized user.

Upon discovering that sensitive consumer data was accessible to an unauthorized party, Comstar then engaged in a review of all affected files to determine exactly what information was compromised. While the breached information varies depending on the individual, it may include your name, date of birth, driver’s license number, Social Security number and financial account information.

On May 23, 2022, Comstar mailed out “Notice of Data Breach” letters to all individuals whose information was compromised as a result of the recent incident.

More Information About Comstar Ambulance Billing Service

Comstar, LLC Service is an ambulance billing service based in Rowley, MA. Comstar provides a range of services, including ambulance billing, collection, consulting, and ePCR hosting to municipal and non-profit ambulance services. Comstar Ambulance Billing was founded in 1984.

Steps to Take After a Data Breach Compromised Your Information

If you receive a data breach notification in the mail from Comstar, it means your information was leaked in the recent data breach. It also means a cybercriminal may have had access to—and may have stolen—your personal data. Given the risk of identity theft and other types of fraud that follow in the wake of a data breach, it is important you remain vigilant by taking the following steps to protect yourself:

1 | Determine What Information Was Leaked: Carefully review the Comstar “Notice of Data Breach” letter keeping in mind the information you provided to the company as well as the type of data that was compromised in the breach. It is also a good idea to make a copy of the data breach letter for your records.

2 | Prevent Future Access to Your Accounts: Once you determine the scope of the breach and how it affected you, the next step is to do what you can to limit cybercriminals from accessing your credit or financial accounts. Most importantly, this includes changing all passwords and security questions for your online accounts. You should also set up multi-factor authentication on those sites where it is available.

3 | Protect Your Credit and Your Financial Accounts: After a company reports a data breach, it usually provides free credit monitoring to all victims of the breach. This is not a gimmick, and you will not give up any rights by signing up for free credit monitoring. Additionally, you should contact one of the three main credit bureaus to request a copy of your credit report. Even if you do not notice any signs of fraud or unauthorized activity, it is a good idea to request a fraud alert be added to your profile. Fraud alerts are free and serve as a red flag to potential lenders and creditors that your information was compromised in a data breach.

4 | Consider a Credit Freeze: A credit freeze prevents all access to your credit report unless you specifically authorize it. Credit freezes are free and remain in place until you remove them. According to the Identity Theft Resource Center (“ITRC”), adding a credit freeze is the “single most effective way to prevent a new credit/financial account from being opened.” However, just 3% of consumers whose information is leaked place a freeze on their accounts.

5 | Regularly Monitor Your Credit Report and Financial Accounts: Protecting yourself in the wake of a data breach is not a one-time task. To ensure your accounts remain fraud-free, you should continually monitor your credit report and all financial accounts. When reviewing your accounts, look out for any signs of unauthorized activity or fraud.

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